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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Enjoy Free Express Shipping on orders over $29
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SHIPPING POLICY

Shipping policy

Here at Fullingmall we are continually striving to process and ship orders as soon as possible.
Orders are processed between Monday - Friday.

Orders are processed within 2-4 business day and on average, take 5-16 business days to arrive.

Your order usually takes 1-3 business days (while some items may take 6-9 business days). If the processing time is longer than expected, we will send you an email.

Orders outside US, Canada, UK and Europe, Australia and New Zealand will take 2-4 weeks.
Orders ship via Yunexpress or USPS

Email: [email protected]


* X-MAS UPDATE: Due to the unforeseen circumstances of recent logistic slowdowns and delays that are beyond our control with Holiday Sales Volume. Orders placed on or after December 4th are not guaranteed to arrive before Christmas.

How much is shipping?

 Shipping Name Conditions Price
Express Shipping (7-15 days) US$28.99 and above Free
Express Shipping (7-15 days) US$0.01–US$29.00 US$4.99
VIP Shipping (3-7 days) US$0.01–US$28.99 US$12.99
VIP Shipping (3-7 days) US$29.00 and above US$9.99

We Offer Free Shipping.

Where will my order ship from?

We work with the best order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us through our contact form with your order number.

If you did find a mistake in your delivery address, we can reship the order if it gets returned to us, but shipping will be at your own cost.

 

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